![]() ![]() There is no "hide" option in the custom scan box of Acrobat Standard 11. Tried selecting "Custom Scan" to see if I can select a different scanner or un-hide any scanners.I then re-installed the most current Brother drivers. Manually search for any drivers or folders with Twain and delete them.Uninstall Brother software and Acrobat and reinstall and update.I have tried the following with no success: I use Acrobate to scan documents to pdf and this issue is really annoying. However, I can use photoshop to connect to the scanner. All of sudden, Acrobate will no longer detect this scanner. ![]() ![]() This is not an isolated issue and an update should be made to address this or at least more support from Adobe staff to figure out better steps to remedy the issue than the troubleshoot article.Īcrobat 11 standard on Windows 7 Pro 圆4 worked great for years with a Brother MFC scanner on a small office network connected via ethernet cable. 1: Brother original drivers will be released for your model. Though this alternative method may work, we can't guarantee functionality and don't offer support. We have the same issue and the troubleshooting article from Adobe doesnt fix it. For machines with Windows 10 drivers and software available, you may be able to use it on Windows 11. ![]()
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